Our address is 83 Carlisle Road, Bradford, BD8 8BY, United Kingdom

You can contact customer support via phone or email. Our phone number is +44 1274 492734 and our email address is support@iluvdesigner.com

Our store is open Monday to Saturday 11AM to 8PM and Sunday 12Pm to 6PM.

Our customer service team is available via email from Monday to Friday, 11 AM to 5 PM GMT, excluding bank holidays. You can reach us at support@iluvdesigner.com during these hours. Please note that we do not offer support on weekends, outside these hours, or over the phone.

Yes, we accept returns for online purchases within 14 days of delivery. For detailed instructions on how to return your item and to review our full terms and conditions, please refer to our returns policy at https://www.iluvdesigner.com/policies/refund-policy.

For urgent inquiries, please email us at support@iluvdesigner.com. Our team will get back to you as soon as possible during our regular business hours (Monday to Friday, 11 AM to 5 PM GMT).

We typically respond to emails within a few minutes to a few hours during our working hours (Monday to Friday, 11 AM to 5 PM GMT). However, response times may vary depending on the volume of inquiries, especially during busy periods such as Eid or New Year. We appreciate your patience during these times.

Yes we offer international shipping which typically take between 3 to 6 days. All our international deliveries are tracked.

You can find all of the information regarding our return policy on our returns page (https://www.iluvdesigner.com/policies/refund-policy)

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